I took a scuba class and Tropical Penguin Scuba always has one excuse after another for why I do not have my certification card. They blame PADI (the certification agency) and say they been sent in, but that PADI is slow and sometimes holds them up. I called PADI and they denied this and said the owner Kevin Schwartz and Tropical Penguin Scuba have been permanently expelled and is not authorized to teach for them. Apparently only 4 stores in the United States have ever been expelled and they are one of them. I found this at http://www.padi.com/scuba/about-padi/quality-management/consumer-alerts/expelled-dive-shops/. PADI shows the store owner as not being allowed to teach a PADI class at http://www.padi.com/scuba/about-padi/quality-management/consumer-alerts/special-advisories/Divemasters-Instructors/. I know of other divers that also have the same problem and get one excuse after another. Upon some research I have since learned they have been sued many times. I will never go to Tropical Penguin Scuba again.
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